Blown away by the customer service

Blown away by the customer service

2019-04-17T15:32:21+00:00

In my field of work, I have a great deal of opportunity to pass along a referral however, I do not as I do not wish to be in connection should said referral be unsatisfactory. The service from MICHAEL HOOSEIN , I will make an exception for. He treated me with the utmost respect right from the initial phone call and basically held my hand through the entire, surprisingly quick process. One would anticipate a busy lawyer to get back to you when they could fit you in but MICHAEL returned every call and email immediately. (there were many and outside of his regular hours) Plus I noticed at the settlement, I was never charged for these contacts as with a different experience i was charged through the roof for every single contact form. I had even called when he was out of the office but the secretary insisted that Michael likes to be put through to his clients right away so she transferred me to his cell, which he said ” I will always make time”. Michael explained every little step in the process over and above what would actually be necessary and I felt like I was being HEARD and TAKEN CARE OF the entire time as he was very concerned and sincere. In such a gruelling experience of being injured in an accident, it was with great relief to know I had someone like Michael fighting for me. He got me much more than I had anticipated and took his time to ensure the best possible outcome in the shortest amount of time. I do not hope to require an accident lawyer again but if I did, I would without hesitation ensure I had Michael up to bat for me. I can not stress how blown away I am with such exceptional, professional and knowledgeable service I received. Thank you to you and your admin team!! (admin was very polite, caring and prompt and I admittedly was a pain)

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